Price Match Policy
Riffs & Licks Music will match or beat any advertised price on any item we have currently in stock in our stores. Our price match policy excludes used items, pre-orders, backorders, special release/limited edition products and items available from our supplier warehouses.
We will only price match the complete price from our competitors including any shipping charges or payment processing surcharges.
We will price match if we can verify -
* The complete price for the item including any shipping & handling charges
* The item is advertised by an Australian authorised reseller
* The advertised item is identical (same SKU) as our item and identical condition
* The advertised item is in stock at the competitor & available to supply immediately
* The price is current and based on the Australian distributors current RRP
We will not price match where -
* the seller is online only and does not have an Australian physical storefront
* the seller does not offer the same payment methods that we do (Eg. Afterpay, Zip Pay)
* we believe the price is in error (for example, where the incorrect RRP is shown and the website hasn't been updated)
* the advertised item is not the same SKU, condition or is incomplete. This includes but is not limited to floor stock/ex-demo, refurbished, secondhand, open or no box, end of line/discontinued & missing components
* the competitor is a factory outlet, clearance centre, is not an authorised reseller, is under administration or liquidation
* the price is offered as part of a loyalty, rewards or membership program
* the price has been offered verbally and we are unable to corroborate it's validity
We reserve the right to refuse a price match if the competitor price is below our cost price.